Terms and Conditions
“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
We accept payments online using Visa and MasterCard credit/debit card in AED.
We will not trade with or provide any services to OFAC and sanctioned countries.
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of his account.
This Policy refers to how we process orders placed through this website. By using this website for the purposes of ordering goods, you agree to be bound by the provisions of this Policy.
Please note that all orders placed on this site will be shipped through the services of Modern Vet’s selected shipping partner/s. There is no option for customers to select their own shipping providers.
Upon successfully placing your order, a confirmation will be sent to your registered e-mail address and / or via SMS to your specified mobile number. By placing an order on this Site, you, the user, agree to such forms of communication. The order confirmation will include your order details, invoice amount and the order number. This is not an acceptance of your order, it is an acknowledgement that we have received your order. A dispatch notice / shipping confirmation will be sent to confirm that your order has been processed for shipment. You may be contacted prior to shipping to confirm your order details and / or for any clarification regarding your order.
This website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement
1. Please note that all refunds, where applicable, will be done using the same payment method that was used for payment of the order i.e. for purchases paid by credit / debit card, the funds will be credited into the same card used for the payment of the order. Please note that the time taken to process refunds into credit or debit cards is outside our control and thus you are to communicate directly with your card issuer or bank.
2. Please note that shipping costs that are incurred in returning of your order may not be refunded under certain circumstances, and Modern Vet reserves the right to use its discretion with regards refunding payments of any additional charges over and above the stated product price.
3. All orders that are placed based on Special Offers and/or Coupon Codes and/or Voucher orders cannot be exchanged and/or refunded. This is due to various cost factors as well as operational issues that are involved. As such, we are not in a position to be able apply the return policy for such type of orders. Also note the amount to be refunded for returned items will not be inclusive of discounts/coupons, thus you will be refunded only for the amount you were charged for the purchases.
You may request to cancel your appointment for a full refund, up to 72 hours before the date and time of the event.
Cancellations between 25-72 hours before the event may transferred to a different date/time of the appointment.
Cancellation requests made within 24 hours of the appointment date/time may not receive a refund nor a transfer.
When you register for an appointment, you agree to these terms.
You may cancel your order within 24 hours of your purchase. Refunds will be made to the payment solution used initially. Refund transfer might take up to 45 days to be completed.
SITE OPERATION: United Arab Emirates is our Country of Domicile. Modern Vet controls this Site from the U.A.E. Modern Vet makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.
OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. Modern Vet will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not countryspecific
REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Modern Vet through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Modern Vet to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Modern Vet to do so. The content and software on this Site is the property of Modern Vet. The cardholder must retain a copy of transaction records and Merchant policies and rules.
YOUR ACCOUNT. If you use Modern Vet Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Modern Vet’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. Modern Vet will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.
LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. Modern Vet has no control over these sites or the content within them. Modern Vet does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Modern Vet does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Modern Vet for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at firstname.lastname@example.org.
COPYRIGHT POLICY. Modern Vet may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
You acknowledge and agree that Modern Vet will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At Modern Vet’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Modern Vet or perfect these rights, titles or interests in Modern Vet’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. Modern Vet MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. Modern Vet ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. Modern Vet SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF Modern Vet HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF Modern Vet WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.
LICENCE GRANTED TO YOU. By providing materials to Modern Vet, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Modern Vet an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Modern Vet may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Modern Vet for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Modern Vet. Any communication or materials you send to Modern Vet will be treated as non- confidential and non-proprietary and may be disseminated or used by Modern Vet for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.
ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Modern Vet is not responsible for the acts or omissions of any advertiser or sponsor.
Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.